Employee Assistance Program (EAP)

Black Feather Psychology offers organizations services that are designed to support employees facing personal or work-related challenges that may impact their well-being and performance. Here’s a detailed description of what an EAP typically involves:
Scope of Services: An EAP provides confidential, short-term counseling and support services to employees dealing with a wide range of issues such as stress, anxiety, depression, substance abuse, relationship problems, grief, and other personal or work-related concerns.
Accessibility: EAP services are accessible to employees through various means, including in-person counseling sessions at our clinic, telephone counseling, online therapy sessions, or a combination of these methods. The goal is to make support readily available and convenient for employees.
Confidentiality: Confidentiality is a cornerstone of EAP services. Employees can seek help knowing that their privacy will be protected, and information shared during counseling sessions will not be disclosed to their employer unless required by law or if there is a risk of harm to themselves or others.
Assessment and Referral: The EAP typically begins with an assessment of the employee's needs and concerns. Based on this assessment, the psychologist may provide counseling directly if the issues are within their scope of practice. If specialized or longer-term care is needed, the psychologist can facilitate referrals to appropriate external resources or specialists.
Consultation for Managers: EAPs often include consultation services for managers and supervisors to help them effectively support employees experiencing personal or work-related challenges. This may involve guidance on how to recognize signs of distress, how to approach employees about EAP services, and how to create a supportive work environment.
Workshops and Training: We may offer workshops, seminars, or training sessions for employees and managers on topics such as stress management, conflict resolution, communication skills, and maintaining work-life balance. These educational offerings aim to enhance employees' well-being and productivity.
Crisis Intervention: In cases of workplace crises, such as traumatic events or critical incidents, Black Feather Psychology may provide immediate crisis intervention services to help employees cope with the emotional aftermath and facilitate the organisation's recovery process.
Evaluation and Feedback: Periodically, the we may evaluate the effectiveness of the program through feedback from employees and organisational stakeholders. This evaluation helps ensure that the EAP is meeting its objectives and adapting to the evolving needs of the organization.
In summary, an Employee Assistance Program offered by Black Feather Psychology provides valuable support to organisations by promoting employees' mental health, well-being, and productivity. It serves as a confidential resource where employees can seek assistance for various personal and work-related challenges, contributing to a healthier and more supportive workplace environment.